Visitor Guide

Before you start

The visitor registration system runs in your web browser — no app to install, no account to create. Phone or computer both work.

• Website: https://visitor.sccc.dev/ (tap the EN button on the top right to switch the site to English)
• What you need: your real ID card (foreign visitors: passport) and a device with a camera
• Time needed: request + face registration about 5 minutes / safety video about 10 minutes

1. Submit an access request

From the home page, tap "Create new request" and fill in the form — about 3-5 minutes

1. Enter your ID number and tap the check button
   Enter your 13-digit Thai ID (foreign visitors: switch the type to "Passport" and enter your passport number). If you have registered before, the system fills in your details automatically.

   

2. Fill in your name and phone number
   Email is optional, but if provided you will receive the approval result by email. Visiting as a group? Tap add companion and enter each person's ID in the same request.

   

3. Pick your visit date and time
   Choose the start and end date (same date for a one-day visit) and your expected arrival time — past dates are not accepted.

   

4. Enter your company and purpose
   Fill in your company/organization (personal visits are fine too) and the purpose of the visit, e.g. meeting, document delivery, construction inspection.

   

5. Add a vehicle (if driving in)
   Tap add vehicle, enter the plate number and province, and pick the driver from the people in this request — walking in? Leave it empty.

   Important: vehicles not listed in the request cannot enter the site.

   

6. Name your INSEE contact
   Type at least 3 characters of your INSEE contact's name and pick them from the list — the approval link goes straight to their email. Name not found? Just type it in; staff will review and approve instead.

   

7. Submit and note your request number
   On success you get a request number (e.g. VIS-260824-0002) — keep it for reference. While waiting for approval, you can register your face right away from this page.

   

2. Register your face

Everyone in the request must register their face before entering — it lets you walk through the factory gate with a face scan, no badge needed. Have your real ID card or passport ready.

1. Enter your ID number
   Open "Check access status" from the home page, or tap "Register face" right after submitting — then enter your ID number (an access request must exist first).

   

2. Photograph your ID card
   Take a clear photo of your real ID card, or pick one from your gallery — the system reads the card to confirm it matches the number you entered. Takes a few seconds.

   

3. Read and give consent
   Read the face-image consent notice (per Thailand's PDPA) and tick the consent box — you can withdraw consent later.

   

4. Take the face photo — auto capture
   Keep your face inside the oval, in good light, glasses and mask off, natural expression, look straight at the camera — when the image passes the checks, the system counts down and takes the photo for you.

   

5. Face registration complete
   The system shows when your face data expires (about 90 days — for a later visit after that, simply register again the same way).

   

3. Watch the safety video

Before entering you must pass the online safety training — watch the video to the end and answer all quiz questions correctly. A pass is valid for 1 year.

1. Watch the video to the end
   Open "Check access status" → "Safety video", enter your ID and watch the video (~9 minutes) — skipping ahead is disabled; it must play to the end.

   

2. Answer all 3 questions correctly
   After the video, answer a 3-question quiz — all answers must be correct to pass. Got one wrong? Retry immediately with a fresh set of questions.

   

4. Check status / wait for approval

While your request is being reviewed, you can check its progress and what each person still needs to do.

1. Check your own readiness
   Home page → "Check access status", enter your own ID number and tap check.

   

2. See what is still missing
   The system shows your per-person status: request approved or not, face registered or not, safety video done or not — every unfinished step has a button that takes you straight there.

   

3. View the whole request
   From the submit-confirmation page, tap "Check request status" to see the full request: approval status, people, vehicles, and each person's readiness — the request is approved by your INSEE contact or by staff.

   

5. Approved — ready to enter

Once the request is approved and every step is done, your status shows ready to enter.

1. Status changes to "Approved"
   The request status page shows an approved badge — if you provided an email, the result is mailed to you as well.

   

2. All steps green = ready
   The status check page shows every gate in green: request approved + face registered + safety video passed.

   

3. Open your visitor card
   From the request status page, tap "View visitor card" and confirm with the last 5 digits of your ID — show it at the reception point, or save it as a PDF.

   

6. On the day of your visit

Bring your real ID card or passport, then:

1. Report at the reception point — give your name or show your visitor card to the staff; if any step is unfinished, they will help you complete it
2. Take the alcohol breath test before entering — blow into the breathalyzer at the checkpoint; the result is valid for 1 hour
3. Walk through the gate with a face scan — enter by scanning your registered face, no badge needed
4. Drive in only with the registered vehicle — vehicles listed in your request are granted access along with you